Frequently Asked Questions
Find answers to common questions about our mystical collections
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Are your garments ethically sourced?
Yes, Mystic Store is committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and sustainable material sourcing.
Can I modify or cancel my order after it's placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.
Do you restock items that are sold out?
Many of our signature pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
What materials do you use in your apparel?
We use a variety of high-quality fabrics ranging from organic cotton and linen to specialized recycled synthetics, all listed in the product descriptions.
How should I care for my Mystic Store items?
To preserve the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry unless otherwise stated on the care label.